Designs by Shimmer

Designs by Shimmer's Discussions

Custom Hat Orders - how much input do you allow?
3 Replies

.Continue

Started this discussion. Last reply by Sophie Jul 31, 2017.

 

Designs by Shimmer's Page

Activity

Designs by Shimmer's discussion was featured
Aug 23, 2017
Designs by Shimmer replied to Designs by Shimmer's discussion Custom Hat Orders - how much input do you allow?
"Yep I agree good customer service is key. I remember many years ago my mother got a hat custom made for my sisters wedding and when she went to collect it she wasn't sure if she liked it or not as it wasn't 100% what she was expecting but…"
Jul 23, 2017
Helen Lee Marshall replied to Designs by Shimmer's discussion Custom Hat Orders - how much input do you allow?
"Good customer service is the key to putting your customer first and getting repeat buyers. If you tried too hard to make what YOU want, that is BAD customer service. Fuchsia is a color that I dislike so much because it almost makes my eyes hurt…"
Jul 23, 2017
Designs by Shimmer replied to Designs by Shimmer's discussion Custom Hat Orders - how much input do you allow?
"Ya that is true regarding repeat customers etc. and I totally agree it is "custom" but I don't think you should blindly make a custom request without making it in your own style... What's to say the customer isn't…"
Jul 23, 2017
Alisa Fleming replied to Designs by Shimmer's discussion Custom Hat Orders - how much input do you allow?
"Hello, I personally think that you should do what the customer wants, then you will have a happy repeat customer. If you do what you want, not only is your customer unhappy, you could potentially lose a repeat client.  Remember it is called…"
Jul 23, 2017
Helen Lee Marshall replied to Designs by Shimmer's discussion Custom Hat Orders - how much input do you allow?
"I once made the most complicated gaudiest wedding veil I have ever seen in my life. The bride wanted 3 tiers, 1:, cathedral length 2: Waltz  length 3: Shoulder length. Each layer was edged with satin bias tape with gathered lace over…"
Jul 21, 2017
Designs by Shimmer posted a discussion
Jul 20, 2017

Profile Information

Website
www.designsbyshimmer.com
Facebook Page link
www.facebook.com/designsbyshimmer
Instagram
@designsbyshimmer

Comment Wall

  • No comments yet!

You need to be a member of Hat Academy to add comments!

Join Hat Academy

 
 
 

FOLLOW US

Subscribe To Newsletter

   © 2020   Studio | About | Contact | Help | Privacy | Terms    

   |     |  Privacy Policy  |  Terms of Service